ABK Overseas - Shipping Policy
At ABK Overseas, we are committed to delivering your orders with the utmost care and efficiency. Below are our general shipping guidelines to ensure a smooth and transparent experience for our valued customers.
Shipping Charges
Domestic Shipping: Shipping charges within the country are calculated based on the weight and volume of the products, as well as the destination. We partner with reliable local couriers to ensure timely delivery.
International Shipping: For international orders, shipping charges vary depending on the destination country, shipment weight, and chosen delivery method. We work with trusted global logistics partners to ensure your products reach you safely and on time.
Shipping Methods
Standard Shipping: This is our most economical option, with delivery times varying by location. Tracking information will be provided once the order is dispatched.
Express Shipping: For faster delivery, we offer express shipping options. Additional charges apply, and estimated delivery times will be provided at checkout.
Handling Time
Orders are processed within 2-3 business days after payment confirmation. Please note that during peak seasons, processing times may be slightly longer.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the buyer. ABK Overseas is not liable for any delays caused by customs clearance processes.
Tracking Information
Once your order is shipped, a tracking number will be provided via email. You can use this number to monitor your shipment's progress through our logistics partner’s website.
Shipping Restrictions
Some products may have shipping restrictions due to legal regulations or carrier policies. We will notify you if any item in your order cannot be shipped to your location.
Delivery Issues
If you encounter any issues with your delivery, such as delays or damage to your products, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Returns and Exchanges
Please refer to our Return Policy for detailed information on returning or exchanging items. Shipping charges for returns may apply depending on the reason for the return.
For any further inquiries regarding our shipping policies, feel free to contact us at [insert contact information]. Thank you for choosing ABK Overseas!
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